What is Kickstarter?
Kickstarter is a place to order products before they are made. It’s launchpad for creators to raise funds for the initial production of their invention. Backers (that’s you!) can support the creator by pre-ordering the product at a discounted price.
Last updated: October 30, 2025 20:02
Wiley Home Phone & Wiley Buddy Colors
Wiley Home Phone: Currently available in Blue! Wiley will have colors unlock at different stages of the campaign if certain Kickstarter fund milestones are raised. If new milestones are reached at any point in the campaign all Kickstarter backers will be able to easily select whatever unlocked color under any reward level post-Kickstarter in our backer survey we’ll email you.
Here are the milestones:
Blue: UNLOCKED! Mellow Yellow: $200k Raised On Kickstarter Cherry Red: $400k Raised On Kickstarter
Wiley Buddy: Available in Black & White
Last updated: October 28, 2025 14:46
Is there a monthly fee?
Yes there is!
Wiley is a true home phone telephone service with unlimited nationwide calling. All Kickstarter backers that pre-order get 3 months free service + no contracts, ever.
USA $9.95/mo Canada $13.95/mo (+ taxes & fees)
Service Plan Includes • Unlimited Nationwide Calling • Address Based 911 & 911 Alerts • Choose a New Number for Free • Spam and Robocall Blocking • Full Parental Controls and Toolsuite • Contact-Only Calling Available • Caller ID • Voicemail • Quiet Hours Schedule • & More!
Last updated: October 30, 2025 16:45
3 months free service, what's the catch?
Well…the catch is you’ll probably so much you will probably just keep it.
Just kidding…no catch! As a Kickstarter backer you get 3 months free service & no contracts. You won’t have to pay anything for service
Last updated: October 30, 2025 20:02
Does Wiley Home Phone service have contracts?
Nope, no contracts!
Last updated: November 10, 2025 15:57
Is it a real phone?
Yes! This is not an app - you just pick up the handset & call.
Last updated: October 30, 2025 16:45
When can I get Wiley home phone service?
Here is Wiley’s home phone delivery & service rollout schedule:
Wiley Buddy & Limited Vintage: Ships & Serviced w/Wiley Home Phone Service February 2026.
The Wiley Buddy and Limited Vintage phones will ship separately & in advance of the Wiley Home Phone. That way you can hook up your home with service soon while you wait for your Wiley Home Phone.
Wiley Home Phone: October 2026 The Wiley Home Phone will ship after any other rewards were selected that will be delivered for Wiley’s Home Phone service that begins February 2026. The Wiley Home Phone will take some time to develop & manufacture just right. We have a manufacturer selected & vetted that specifically manufactures phones that work over the internet.
Last updated: October 30, 2025 20:02
Can you call regular numbers?
Yes you can call any regular number!
By default the setting for “approved-only contact calling” is turned on where you can only make and receive calls from people on your list. The people on that list can be anyone - Wiley or not.
Last updated: November 12, 2025 16:07
Can I use Ethernet only?
Yes!
All our devices come with Ethernet compatibility.
Last updated: November 12, 2025 16:07
What phones use WiFi?
These phones work off your home’s WiFi & just need a power source.
| Wiley Buddy | Ships February 2026 |
| Wiley WiFi | Ships October 2026 |
Last updated: November 12, 2025 16:07
Do Limited Vintage phones use WiFi?
No!
They use your home internet via Ethernet cable plugged into your home internet router. Sometimes home internet routers can be in a weird spot like a closet. One solution we’ve used and that works well is to get a WiFi extender with an Ethernet port like Google Mesh
Last updated: November 12, 2025 16:07
Wiley Home Phone Service: What's the difference between Wiley and Tin Can?
At the end of the day we support anything that helps extend childhood and prevents getting a cell phone too early - props to Tin Can for doing so!
- The main difference is Tin Can is trying to build everything around a closed network. That means calls can only go in and out if the call on the Tin Can approved contact calling list. That restricts calling & makes it tricky to call more freely.
By default Wiley home phone service has approved-contact calling on although it can be toggled off while staying safe. We have other measures in place like call history, call blocking, etc that help continue to give safety for kids.
We’re trying to build a home phone service that has broader use cases & gives more autonomy/freedom to a variety of ages - especially as kids grow up. Experts like Jonathan Haidt say to keep cell phones out of kids’ hands until at least 16 years old although ultimately it’s up the parents to decide.
Wiley isn’t just for kids, it’s for the family unit or individuals that want a simpler communication option �
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Elegant Phone Design: We want to provide a beautiful device that you can proudly display in the hub of your home…that’s where we think home phones should be.
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Wiley has a simple lockable screen to see caller ID, view messages, & make changes without needing to use an app or even Wiley’s own portal.
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No cell phone apps BUT online portal & simple screen. We thought it made the most sense to have a simple screen where you can make changes without even needing to access any app or even our own web portal we’re building. Yes the Wiley web portal can be accessed via cell phone but we don’t think we should build another app with notifications bringing you back to your phone.
Last updated: November 12, 2025 16:07
Wiley Home Phone Service: Can you do 3-way calls?
Yes! Up to 3 people can join any call.
Last updated: November 12, 2025 16:07
Does Wiley Home Phone work with satellite internet services like Starlink & Cellular internet services like Verizon Fios?
Yes!
We even tested Wiley Home Phone connected in our friend’s camper van with his Starlink. Maybe we’ll bring car phones back someday.
Last updated: November 12, 2025 16:07
Can you still make calls if you lose internet connection or power?
If your internet or power goes out, your Wiley phone will pause—just like most modern devices—but there are easy ways to stay connected.
You can power your router and Wiley with a small power bank to get back online quickly, or use a backup option like Starlink or a cell-based connection. Internet outages are rare, but it’s nice to know you’ve got options.
Last updated: November 12, 2025 16:07
Can you have more than one home phone in the same house?
Yes! You can have up to two phones in the home under the same home phone number �. Both numbers will ring simultaneously.
Your Wiley home phone service fee will not change with an extra phone.
Last updated: November 12, 2025 16:07
I already have a landline, want to move to Wiley, & want to keep my number.
Double doggie dare you to check your bill - we bet you are overpaying. We can port over your number for a small one time fee.
Last updated: November 12, 2025 16:07
How do I add more phones to my reward?
Kickstarter has a native add-on menu where you can add additional items.
- Select any pledge
- Press “Continue” button
- Add-on menu will appear for you to add any items you’d like
Last updated: November 12, 2025 16:07
Shipping: Which carrier will you use?
DOMESTIC:
If you’re in the US, we’ll be shipping your package out of our Utah fulfillment center using a ground service (currently planning to use USPS).
INTERNATIONAL:
If you’re in Canada, we’ll be shipping your package out of our Lehi, Utah fulfillment center using a ground service (DHL mail likely).
These packages will have tracking information that will work within the US and will notify you once it gets to your country. From there you will have a local tracking number that you can track with your local postal service.
Last updated: November 12, 2025 16:07
Shipping: Do you ship outside the USA & Canada?
At the moment we’re only shipping & servicing phones within the USA & Canada.
Last updated: November 12, 2025 16:07
Shipping: I live in Canada, what about customs?
You are responsible to pay for customs imports. Customs fees are NOT included with your shipping and reward payments.
Note: We cannot mark the package as a gift and the value will be declared as the total value of the items contained in the shipment.
Last updated: November 12, 2025 16:07
Refunds?
We do not offer refunds or returns on blankets that were received as a Kickstarter reward. Blankets cannot be returned once received.
We’re passionate about creating amazing products and Kickstarter is a way for us to launch our brand. As you’ve read, Kickstarter isn’t a store and rewards are a thanks for supporting the project which is why we cannot offer refunds or returns.
Your pledge means so much and we take it very seriously. We will do anything we can to make sure that this exchange leaves with good vibes for everyone involved.
Backer support is what allows us to grow and design new products. We in turn want to reward you for your support in the form of a gift. We put your funds to work and are passionate about building new and exciting products.
Thank you for your understanding and your support. If your reward doesn’t have value to you, you can:
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Give your reward another chance. If the product performs differently than you were expecting, there might be a way to enhance your experience. Reach out to us and we can give you tips on how we’ve found “pro tips” and ways to make great use out of your reward.
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Make an excellent gift
If you have questions reach us at [email protected] if you have any questions
Last updated: November 12, 2025 16:07
Can I upgrade an existing pledge?
Absolutely! Here’s what you need to do:
- On Kickstarter go to Backed Projects
- Click on Manage your pledge
- Click on Change your pledge
- Select the new pledge option, click continue, & confirm the change
Last updated: November 12, 2025 16:07
What does it mean to back a project? (pledge)
When you back a project, you’re pre-ordering the product. That means you’ll get it once it’s produced. Besides getting the product itself, you’re also joining a community. Follow along the production process, take part in important surveys and give the creator valuable feedback.
Last updated: November 12, 2025 16:07
How do I pledge?
In order to pledge, click that green button that says “Back this project”. You’ll get to select your shipping country and choose your desired pledge level and reward.
Last updated: November 12, 2025 16:07
When is my money collected?
Your money will be collected only after the project ends November 27, 2025 at 10:03am MT. If the project is canceled for any reason, you won’t be charged.
Last updated: November 12, 2025 16:07
Which payment methods can I use?
You can use any debit or credit card associated with Visa, Mastercard or American Express, as well as Discover and JCB cards. Kickstarter does not accept payments with PayPal.
Last updated: November 12, 2025 16:07
Current Estimated Shipping Date: February 2026
We're making a hard push to get Wiley's home phone service live and ship the first batch of phones by end of February 2026. That said it is tight & we may ship in March 2026. We'll keep you up to date!
Last Updated At: 01/22/26 | See Kickstarter UpdateWhat is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.